Black Cat Music Europe Legal Information

Delivery

Please contact your local representative or call us on +44 1732 371555 for a quotation including delivery costs. 

You will need to know which products you wish to order in order for your local representative to advise you of the costs.

Delivery Times

We hold stock in a European warehouse with large stocks of popular models of equipment. Please contact your local representative for times and availability.

Returns

Our products are designed and packed with great care they should reach you in perfect condition. If you have any questions regarding the quality of the products you have received, please contact your local representative.

Black Cat Music

Black Cat Music plc's registered address is: Bankside House, Vale Road, Tonbridge, Kent TN9 1SJ, United Kingdom.  Company Registration Number: 1948962.  VAT Registration Number: GB 435 0041 00.

Copyright

Black Cat Music Europe endeavours to ensure that the information is correct but does not accept any liability for error or omission.  Users are permitted to copy some material for their personal use, or download PDF document files, but may not republish any substantial part of the data either on another web site or as part of any commercial service without prior written permission of Black Cat Music Europe or British Harlequin plc.  Please contact either Black Cat Music Europe for the commercial reproduction of all Black Cat Music material or mail us at info@blackcatmusic.com.  If you are granted a licence to reproduce material you will be required to follow some simple guidelines about the way the information is displayed.  An acknowledgement of the source must be included whenever Black Cat Music Europe copyright material is used or published.

Privacy Policy

Black Cat Music Europe is committed to safeguarding your privacy online.  It is very important to us that you should be able to use the Black Cat Music Europe website without compromising your privacy in any way.  Please read the following policy to understand how your personal information will be treated.  This policy may change from time to time so please check back regularly.  Please keep in mind that whenever you voluntarily disclose personal information online – for example on message boards, through email, or in chat areas – that information can be collected and used by others.  In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return.  Ultimately, you are solely responsible for maintaining the secrecy of your passwords.  Please be careful and responsible when you’re online.  If you have any requests concerning your personal information or any queries with regard to these practices, please contact us by e-mail at info@blackcatmusic.com.

Black Cat Music Europe is registered in accordance with the Data Protection Act 1998.  Please note, your rights under the Data Protection Act 1998 are provided for on the Enquiry Form within the Contact area of our website.  These are not sent by e-mail, but are directly submitted to our secure server.  Black Cat Music Europe collects information in several ways from different parts of our website, primarily to measure visitor access to the site and pages visited.  Personal information is only gathered when you register using the Enquiry Form to request further direct contact by Black Cat Music Europe.  During registration, Black Cat Music Europe asks for your name, email address, job title, company, address, postcode and telephone number.  This information may be retained in order to contact you in future and to provide regular email news information that you request.  Once you register you are no longer anonymous to Black Cat Music Europe.  In addition to registration we may ask you for personal information at other times, for example when you ask for sales support and guidance from Black Cat Music Europe using the Enquiry Form.  Where we operate an E-News update programme we may invite you to join the service initially, but all communications provided under this service include an ‘unsubscribe’ option allowing you to discontinue the service at any time.

If you contact Black Cat Music Europe we may keep a record of that correspondence. Black Cat Music Europe may also occasionally invite you to complete surveys that we use for research purposes. Whenever Black Cat Music Europe collects personal information we try to include a link to this Privacy Policy on that page. Your responses may help us to personalise services to our visitors and clients. Black Cat Music Europe does not use cookies as a means of offering and providing customisable and personalised services. Black Cat Music Europe is prohibited by virtue of the Data Protection Act 1998 from disclosing any of your personally identifiable information except when we have your permission or under special circumstances, such as when we believe in good faith that the law requires it or under the circumstances described below. The following describes some of the ways that your information may be disclosed. Business Partners and Associates: Black Cat Music Europe may disclose your personal information to business partners or associates, but this is specifically drawn to your attention prior to data collection. If personally identifying data about you will be shared, we will tell you before we collect or transfer the data.

Third Party Data & Data in the Aggregate: Under confidentiality agreements, Black Cat Music Europe may match user information with third party data. Finally, Black Cat Music Europe may also disclose account information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating Black Cat Music Europe’s Terms of Services or may be causing injury to or interference with (either intentionally or unintentionally) Black Cat Music Europe’s rights or property, other Black Cat Music Europe web site users, or anyone else that could be harmed by such activities. Black Cat Music Europe or its associates or business partners may, from time to time, send you e-mails regarding its products and services.

Terms and Conditions

It is a term and condition of a visitor accessing and reading this web site created by Black Cat Music Europe that provides the material published on the Black Cat Music Europe web site on the basis that it disclaims all warranties in respect of the same. Further, neither Black Cat Music Europe nor the original providers of the material accept any liability for any direct, indirect, incidental, consequential loss of business profits or special damages arising from its publication on the Black Cat Music Europe web site. The Black Cat Music Europe web site includes links to external web sites. These links are included to give you the opportunity to explore an issue in more depth. Black Cat Music Europe is not responsible for the content of these Internet sites.

Trademarks (™)

The Black Cat device is a registered trademark of Black Cat Music Europe.  Virtual News Office ™ and Imagebank ™ are trademarks of Technical Marketing Limited.

Cookie Policy notes

You also have choices with respect to cookies. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. Black Cat Music Europe does not sell or rent user information. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, Black Cat Music Europe cannot ensure or warrant the security of any information you transmit to us or from our online products or services, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.

To be added to all sites using 'log in' or 'order / purchasing' modules.

What is a cookie?

When you enter some sites your computer will be issued with a cookie. Cookies are text files that identify your computer to servers. Cookies in themselves do not identify the individual user, just the computer used.
Many sites do this whenever a user visits their site in order to track traffic flows, recording those areas of the site that have been visited by the computer in question, and for how long. Our site does not create cookies for this purpose.
Users have the opportunity to set their computers to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. Selecting not to receive means that certain personalised services Black Cat Music Europe offers cannot then be provided to that user.
If you haven't set your computer to reject cookies, you can still browse our site anonymously until such time as you register or select to order a product or service.

Why do we use cookies?

Our site uses cookies for two distinct purposes:

• 1. Log in / Registration. Where we provide log in mechanisms for site users a cookie is created at login, for the duration of the session. Each cookie contains a unique reference number only (no personal information) which is used to confirm you are authorised to adjust / update your details.
• 2. Purchases. During the placing of any order / purchase on our site a cookie is generated with a unique reference number. This number is associated to the order data, which is held exclusively on our or our agent's servers. The cookie contains no personal data.

See the section below for details on setting your specific browser to stop the creation of these cookies.
Please be aware that doing so will affect the operation of the Black Cat Music Europe website and thereby limit the use of our system.

Find and control your cookies

Using Firefox 3, chose Tools, then:

• 1. Options
• 2. Click the Privacy Tab
• 3. In the Cookies section, you can disable all cookies, as well as set up exceptions to always accept or always block

Using IE 7, choose Tools, then

• 1. Internet Options
• 2. Click the Privacy Tab
• 3. Here you can set overall security levels and set up site-specific exceptions

How do you know which of the sites visited use cookies?

Using Firefox 3, chose Tools, then:

• 1. Options
• 2. Click the Privacy Tab
• 3. Click Show Cookies

If you're using IE 7, choose Tools, then

• 1. Internet Options
• 2. Click the General tab
• 3. Click Settings
• 4. View Files

Please follow this link for full details on 'Guidance to the Privacy and Electronic Communications (EC Directive) Regulations 2003'.
http://www.allaboutcookies.org
Our use of cookies is defined in the terms of this directive as:
'First Party Session Cookies using Unique customer ID's'.

Contact Us

If you wish to contact us regard to this policy please write to:
Website policy
Black Cat Music Europe
Bankside House
Vale Road
Tonbridge
Kent TN9 1SJ

Company No. 1948962